Wednesday, March 27, 2013

Don't tell me how to do it!

Today I was working on a client's online payment system, and came across the following paragraph on the online bank's merchant account page:

    "To help you navigate through this system, please use the boxes below."

This is an example of one of my pet hates on websites.
if you know more detail and therefore visit our site this is how to do it!.
If you have to tell me how to navigate through your site, it's not intuitive, and therefore almost certainly not as usable as it could be.

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